Честные отзывы об отеле Kyah Hotel от реальных посетителей
8.6/10
Очень хорошо
Отзывов: 107
Рейтинг отелей не является средним арифметическим всех оценок. На значение рейтинга влияет вес оценок, которые оставляют гости и посетители.
Честные отзывы
Местоположение8.6
Удобства8.5
Сервис8.5
Чистота8.7
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Все отзывы(107)
Положительные отзывы(6)
Отзывы с фото/видео(1)
Отрицательные отзывы(1)
Гость
Номер с кроватью «king-size»
Дата заезда апр. 2025 г.
Поездка с друзьями
Отзывов: 1
8.5/10
Очень хорошо
Дата отзыва 1 июня 2025 г.
We were travelling as two couples and booked two rooms. Checked in and when we went to our rooms one was not made up, mattress was bare with linens on a chair. They were moved promptly but it meant we weren't near each other anymore. We understand the hotel is old but both the sink and toilet is stained from rust and age and need to be replaced. The bathroom drain was also full of clumps of dirt and needs to be cleaned. Bed and pillows were great, room was large and comfortable and everything else great. But we are in the mountains and it gets very cold, as the floors are timber you need to have a rug underneath all the beds.
Перевод
Ответ от объекта размещения: Hi there, thank you for your review. We are glad that you enjoyed your stay with us. We also appreciate the feedback that you have provided as we continue to work on improving our service and offerings. We hope to have you with us again in the future! Team Kyah
Fyusman
Номер с кроватью «king-size»
Дата заезда авг. 2024 г.
Семья
Отзывов: 1
9.5/10
Потрясающе
Дата отзыва 28 сент. 2024 г.
Really nice stay, in very quiet part of blue mountains. Blaq dinner was nice . Plenty of on premises parking and daily room service is also nice
Перевод
Ответ от объекта размещения: Hi, thank you for your lovely review. We apologise for our late response. We are pleased to hear that you enjoyed your stay with us and dinner at Blaq. We look forward to having you stay with us again in the future! Team Kyah
Гость
Номер с кроватью «king-size»
Дата заезда нояб. 2024 г.
Пара
Отзывов: 1
10.0/10
Превосходно
Дата отзыва 29 дек. 2024 г.
Fantastic place to stay. The room was spacious and comfortable and the grounds were well kept and had plenty of extras
Перевод
Ответ от объекта размещения: Hi, thank you for your lovely review. We apologise for our late response. We are so delighted to hear that you enjoyed your stay with us and look forward to having you back with us again soon! Team Kyah
Гость
Апартаменты с двумя спальнями
Дата заезда мар. 2025 г.
Семья
Отзывов: 1
8.0/10
Очень хорошо
Дата отзыва 17 апр. 2025 г.
Nice hotel with good service
Перевод
Ответ от объекта размещения: Hi, thank you for your review. We are glad that you enjoyed your stay with us and look forward to having you back with us again in the future! Team Kyah
Гость
Номер с кроватью «king-size»
Дата заезда янв. 2024 г.
Пара
Отзывов: 3
2.0/10
Дата отзыва 30 апр. 2024 г.
Here's an improved version:
"Our experience was quite disappointing. We stayed for only one night, but were charged for two a month later. Initially, when I inquired about extending our stay, there was no issue. However, when I tried to contact them about the overcharge, they did not respond and later refused to issue a refund. It's a shame that such practices exist. Think twice before booking with them."
Перевод
Ответ от объекта размещения: Hi, thank you for your review and bringing this to our attention. We apologise for our late response to this as we have not had access to reviews. We are sorry to hear about this experience and understand the frustration it would have caused. We appreciate this feedback as we continue improving our hotel and hope that you will stay with us again. Team Kyah
Zigui
Номер с кроватью «king-size»
Дата заезда авг. 2023 г.
Пара
Отзывов: 2
7.0/10
Дата отзыва 28 нояб. 2023 г.
Renovated interior with a chic look, however the toilet was pretty dark. Could do with better lightings.
Перевод
Ответ от объекта размещения: Thank you for taking your time to leave us with your review and score from your stay. We are happy to hear that you enjoyed our interior and our palm springs aesthetic. Our lighting is designed to set the mood for a relaxing and calm holiday, However, we do understand this is not for everyone. With out continuous updates, be sure to keep up to date with all the new, wonderful and exciting improvements we have at Kyah by following our socials.We hope to welcome you back to Kyah next time you visit the Blue Mountains. Kind regardsTeam Kyah
Гость
Номер с кроватью «king-size»
Дата заезда апр. 2024 г.
Пара
Отзывов: 16
7.2/10
Дата отзыва 11 июля 2024 г.
衞生:一般
環境:還可以
服務:好
Перевод
Ответ от объекта размещения: Hi, thank you for your review. We apologise for our late response to your review. We appreciate the feedback that you have provided and we hope to have you stay with us again! Team Kyah