Отзывы об отеле Sloth Hotel Busan Seomyeon

Ответ от объекта размещения: 소중한 후기 진심으로 감사합니다!사장님의 친절함과 편안한 숙박으로 만족스러운 여행이 되셨다니 저희 나무늘보 호텔 부산 서면점도 매우 기쁩니다 😊앞으로도 늘 고객님의 편안한 휴식을 위해 최선을 다하겠습니다.다음 부산 여행에서도 저희와 함께해 주세요!건강하고 행복한 하루 되시길 바랍니다.– 나무늘보 호텔 부산 서면점 –

Ответ от объекта размещения: Dear Guest,Thank you so much for your kind words and for being satisfied with the cleanliness and facilities of our rooms 🙏We will always do our best to provide a pleasant environment and a comfortable stay.We look forward to preparing everything so that you can create wonderful memories with us again on your next visit.Warm regards,Sloth Hotel Busan Seomyeon 🌿

Ответ от объекта размещения: Здравствуйте! Это отель Namuneulbo Hotel Busan Seomyeon Branch. Мы искренне благодарим вас за посещение нашего отеля во время вашей деловой поездки и рады, что вам удалось комфортно отдохнуть. Мы и впредь будем делать всё возможное, чтобы обеспечить вам чистоту и тишину, чтобы вы могли спокойно отдохнуть даже в самый напряженный момент вашего рабочего графика. Мы будем признательны, если вы снова посетите нас во время вашей следующей командировки или путешествия. Благодарим вас. Отель Namuneulbo Hotel Busan Seomyeon Branch.

Ответ от объекта размещения: Спасибо за ваш ценный отзыв! Мы очень рады, что вам понравился наш отель Namuneulbo Hotel Busan Seomyeon, филиал. Ваш комментарий: «Это место, куда вы захотите вернуться снова, когда будете в Пусане», — очень воодушевляет нас. 😊 Надеемся встретить вас снова, обеспечив комфортный отдых и тёплое обслуживание в следующий раз в Пусане, и желаем вам здоровья и счастливого путешествия! – Namuneulbo Hotel Busan Seomyeon, филиал –

Ответ от объекта размещения: Dear Guest,We are very glad to hear that you enjoyed a satisfying stay at a reasonable price 😊We will continue striving to provide you with great value and a comfortable rest.We look forward to welcoming you again.Warm regards,Sloth Hotel Busan Seomyeon 🌿

Ответ от объекта размещения: Dear Guest,We are truly sorry to hear about your experience and the distress it caused during your stay at Sloth Hotel Busan Seomyeon.We sincerely apologize for the confusion regarding our pet policy. While we do allow pets in specific room types under certain conditions, we deeply regret that this information was either unclear or miscommunicated in the booking description. The safety and well-being of both our guests and their pets is extremely important to us, and we are heartbroken to learn that your puppy was injured as a result of this situation.We understand how upsetting and costly this must have been, and we take full responsibility for not providing accurate or timely guidance. We are currently reviewing and updating our online listings and internal communication to ensure such misunderstandings do not happen again in the future.Please accept our sincere apologies. While we know this cannot undo what happened, we hope you will allow us the opportunity to regain your trust should you visit Busan again.Warm regards,Sloth Hotel Busan Seomyeon

Ответ от объекта размещения: Hello, this is Sloth Hotel Busan Seomyeon.We are truly happy and grateful to hear that you had a comfortable and pleasant stay. 😊We will continue to prepare with care so that you can always feel this comfort.Thank you for sharing your valuable review, and we look forward to seeing you again.Sincerely,Sloth Hotel Busan Seomyeon 🌿

Ответ от объекта размещения: Dear Guest,Thank you for sharing your experience with us at Sloth Hotel Busan Seomyeon.We’re glad to hear that despite the initial trouble at check-in, our staff was able to assist you effectively and help ensure that you enjoyed your trip. Providing kind and supportive service is something we deeply value, and it’s heartening to know it made a difference in your stay.However, we sincerely apologize for the unpleasant conditions you encountered in the bathroom, including the odor and inconsistency with the hot water. This is certainly not the standard we aim to provide, and we appreciate your patience as we work to resolve these issues. Your feedback has been shared with our maintenance team, and we are taking steps to make lasting improvements.Thank you once again for your understanding. We hope to welcome you again in the future with an even better experience.Warm regards,Sloth Hotel Busan Seomyeon

Ответ от объекта размещения: Dear Guest,Thank you for taking the time to share such a detailed and thoughtful review of your stay at Sloth Hotel Busan Seomyeon.We’re glad to hear that you enjoyed our convenient location near Seomyeon, the heart of Busan, and appreciated the features of our accommodation style, including the garage-level parking and apartment-style rooms above. It's great to know that you found the separate shower area impressively spacious and the overall setup comfortable and functional.We also appreciate your comments about the complimentary amenities like bathrobes and razors offered at check-in — these are small touches we hope add convenience to our guests’ experience. Regarding the bottled water in the refrigerator, we understand the confusion, and we sincerely apologize for any uncertainty. Typically, the water provided is complimentary unless otherwise labeled, and your suggestion for clearer signage is well noted. We will work on making this information more transparent going forward.As for the in-room TV content, we offer a wide range of channels to cater to different guest preferences, and we appreciate you finding some entertainment value there as well.Thank you again for your observations and insights. We hope to welcome you back for another enjoyable stay in Busan.Warm regards,Sloth Hotel Busan Seomyeon

Ответ от объекта размещения: Hello, this is Sloth Hotel Busan Seomyeon.We sincerely apologize for not being able to provide a fully satisfying stay. We will carefully take your feedback into consideration and work on improvements. We will do our best to welcome you with better service on your next visit.Thank you.Best regards,Sloth Hotel Busan Seomyeon.

Ответ от объекта размещения: Dear Guest,Thank you for your feedback and for staying with us at Sloth Hotel Busan Seomyeon.We’re glad to hear that you found the room to be clean, as cleanliness is one of our top priorities in ensuring a comfortable experience for every guest.We hope to welcome you again on your next visit to Busan.Warm regards,Sloth Hotel Busan Seomyeon

Ответ от объекта размещения: Dear Guest,Thank you for your kind words and for staying with us at Sloth Hotel Busan Seomyeon.We’re delighted to hear that the room was more spacious and cleaner than you expected. It’s always rewarding to know that we were able to exceed your expectations and contribute to a pleasant stay.We look forward to welcoming you again in the future.Warm regards,Sloth Hotel Busan Seomyeon

Ответ от объекта размещения: 안녕하세요, 나무늘보 호텔 부산 서면점입니다.‘최고입니다’라는 간결하지만 깊은 칭찬에 진심으로 감사드립니다!고객님께서 만족하셨다는 말씀이 저희에게 큰 힘과 보람이 됩니다.앞으로도 변함없이 최고의 서비스와 쾌적한 환경으로 보답할 수 있도록 최선을 다하겠습니다.부산 방문 시 언제든지 편안하게 머무실 수 있는 나무늘보 호텔이 되겠습니다.늘 건강과 행복이 함께하시길 바랍니다.감사합니다.– 나무늘보 호텔 부산 서면점 –

Ответ от объекта размещения: Hello, this is Sloth Hotel Busan Seomyeon.Thank you so much for your kind words!We’re glad you had a very good stay with us.We’ll continue to do our best to offer you a clean, comfortable, and pleasant experience.We hope to welcome you again on your next trip to Busan!Best regards,Sloth Hotel Busan Seomyeon