Отзывы об отеле Changshu Shanghu Huajianfu Yanboli Hotel

Food could be better but the location and environment is excellent. No safe in room.

I traveled to participate in the triathlon and stayed at a hotel that was ideally located next to the lake. The check-in process was smooth, and the front desk staff were friendly and welcoming. However, my experience with the restaurant staff was frustrating. On the first day, I arrived for lunch and was refused service because they claimed it was "too late"—yet they proceeded to seat and serve other customers who arrived after me. The following morning at breakfast, the staff approached me multiple times to remind me of the 10 AM cutoff, even though they didn’t give the same reminders to other guests. I’m unsure whether this was due to me being a Westerner or because my Mandarin isn’t fluent, but both dining experiences left me feeling singled out and disappointed.

Attend STC Shanghu triathlon competition on 06/15. stayed Changshu Shanghu Huajianfu Yanboli Hote over the weendend. The hotel is so convenient and near the competition. The room experience and room service was really good. But the children playground was outside the hotel. I was there during raining day, so the staff told me it was closed during raining day. Well, I guess I need try it again next time when the weather is good

Quite a rustic setting with a good ambience. Close to the lake with boat rides, canoes, rafting and mini theme park. Camp site with bbq, table tennis and pool table. Breakfast at hotel quite diverse. Very pet friendly.

Wonderful service in English and Chinese

Absolutely loved the hotel! Would definitely stay there again!

Very nice people at reception, perfevt location!

Goood

這次和家人出遊，預訂了尚湖花間堂的經典套房，結果到前台辦理入住手續時直接給我升級了湖景套房，非常感謝！酒店臨近尚湖風景區，景色秀麗，空氣清新，，酒店內部是江南園林設計，亭台樓閣，小橋流水，酒店周邊環境安靜，遠離城市喧囂，特別要表揚的是酒店所有工作人員，熱情周到，訓練有素，賓至如歸，另外酒店的餐飲也不錯，早餐品種豐富，，菜品的味道也很好，下次再來常熟旅遊，一定會再次選擇入住花間堂煙波裏。

此次入住體驗很好，度過愉快的假期。酒店坐落於尚湖風景區旁，依山傍水的江南園林設計獨具匠心，白牆黛瓦、小橋流水的靜謐氛圍。服務團隊熱情專業，從電瓶車接送到景點諮詢都令人倍感貼心，有寵物友好區域，客房寬敞潔凈，配備電動窗簾、免費迷你吧，還貼心的送了果盤。遇到的服務人員都超nice，耐心細緻陪我做了金箔貼扇🥰

常熟尚湖煙波裏酒店收藏了好久了，這次終於來打卡了，車子開進酒店環境各方面都不錯，前台服務員很熱情，還幫我們泡了咖啡，接駁車司機也很熱情，幫我們行李拿到樓上，酒店屬於小橋流水，江南風格，住在裏面很安靜，很愜意，下次有機會再來

這次帶家人來常熟尚湖遊玩，住在風景如畫的花間府～煙波裏。（本來訂了兩間湖景房直接免費升級到高級湖景套房，非常感謝）酒店就在景區邊，酒店內還可乘船去景區玩。房間非常乾淨衞生，服務人員都很盡責，有什麼求助都能很快解決。

酒店在景區，裝修完美體現了中式美，週末從上海自駕過來，陪家人度過一個愉快的週末。酒店服務很熱情，從前台，客服，餐廳到路上遇到的服務人員,都體現了酒店專業培訓和素養。早餐也很不錯雖然滿房，但是不擁擠，管理很到位。下次還會去度假。

來煙波裏入住兩天，感覺很好，環境幽雅，前台的小哥，客房阿姨，還有貼心的管家～周姑娘熱情細緻的服務真心温暖！特別感謝管家周姑娘幫我們升級了客房，我和家人都入住很舒服，微風吹拂臉龐散步在煙波里耳邊輕柔委婉的音樂心情愉悦舒暢，夜晚的燈光湖面倒影帶來無限美好！早餐品種也不錯，相對客房價格含早餐，性價比還是不錯的，參加了小燈籠的製作，因就餐晚結束去時略晚了點，輔導的丟丟姑娘很熱情地指導製作，完工後我亮起燈籠🏮在煙波裏巡踏了一遍～美美噠！酒店還送了尚湖的門票，去尚湖2號門很近，坐上尚湖森林竹筏仙霧飄飄水杉漸紅波光粼粼野鴨飛舞，這美景太心曠神怡了，待明年荷花🪷時節邀上三五好友再來煙波裏巡踏美景！