Nice hotel, amazing stay. I ate beninese food, you know it was so good and the personnal has the sens of hospitality. I recommend 100% the hotel.
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Ответ от объекта размещения: Dear Keontae B, We sincerely thank you for your kind comments regarding your stay at the Novotel Cotonou Orisha. We are delighted that you enjoyed the Beninese cuisine and the quality of our service. Your recommendation is greatly appreciated. Sincerely, Novotel Cotonou Orisha
Senapon A
Дата заезда сент. 2025 г.
Семья
10/10
Превосходно
Дата отзыва 9 окт. 2025 г.
I do love here,very nice and okay and everything here is good,there food,lodge,water are good,there restaurant is nice
Перевод
Ответ от объекта размещения: Dear Senapon A, Thank you for your kind words regarding your experience at Novotel Cotonou Orisha. We are delighted to hear that you enjoyed our food, accommodations, and restaurant. Your satisfaction is our priority, and we look forward to welcoming you back soon. Best regards, Novotel Cotonou Orisha
Raïmi R
Дата заезда сент. 2025 г.
Бизнес-путешественник
10/10
Превосходно
Дата отзыва 9 окт. 2025 г.
So cute❤️. I loved the hotel so much. everything is pretty. and there is 100% security here. I rate it 20/20.novotel is the best hotel ☝️
Перевод
Ответ от объекта размещения: Dear Raïmi R, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay and appreciated the security measures in place. Your kind words motivate our team to continue providing top-notch service. We look forward to welcoming you back soon. Best regards, Novotel Cotonou Orisha
Pierre R
Дата заезда сент. 2025 г.
Бизнес-путешественник
10/10
Превосходно
Дата отзыва 9 окт. 2025 г.
Very good trip in Cotonou with a very kind staff, always willing to make you feel comfortable. Don't hesitate to come to this place!
Перевод
Ответ от объекта размещения: Dear Pierre R, We sincerely thank you for your positive feedback. We are delighted to learn that you enjoyed your stay and that our team contributed to your comfort. Your recommendation is greatly appreciated. Sincerely, Novotel Cotonou Orisha
645wilfriedk
Дата заезда сент. 2025 г.
Поездка с друзьями
10/10
Превосходно
Дата отзыва 6 окт. 2025 г.
good location warm welcome competent department my friends and I are all happy for our umpteenth visit so I think I'll come back next timel
Перевод
Ответ от объекта размещения: Dear Julien G, Thank you for sharing your thoughts regarding your recent stay. We regret that your experience did not meet your expectations. We continuously strive to enhance our facilities and services to provide a more enjoyable environment for our guests. Goodbye, and best regards, Novotel Cotonou Orisha
MaryLusiba
Дата заезда дек. 2024 г.
Бизнес-путешественник
6.0/10
Дата отзыва 30 янв. 2025 г.
We booked a three-day training session for a team of 12 at Novotel in Benin, including accommodation for my support team of three. While the overall experience was satisfactory, there was a frustrating issue with the hotel’s fitness facilities that business travelers should be aware of. For fitness enthusiasts, particularly those with an early morning workout routine, this hotel may not be the best choice. The fitness center opens at 7am and I am not certain what time the pool opens! The timing seems to depend on whenever the pool maintenance man finishes his duties—rather than a clear, guest-friendly schedule. As a business executive with a tight itinerary, I found this quite inconvenient. Despite inquiries, the reception staff and the pool attendant gave conflicting information, making it impossible to plan accordingly. I would have expected a hotel of this caliber to accommodate its guests’ needs rather than requiring guests to adjust to the hotel’s operational preferences. If you have a flexible schedule, this may not be a dealbreaker, but for those who rely on an 6am early morning workout, it’s something to consider before booking.
Перевод
Ответ от объекта размещения: Dear Mary Lusiba, Thank you for sharing your feedback regarding your stay with us. We appreciate your insights, as they help us enhance our service offerings. We apologize for the inconvenience you experienced with our fitness facility hours. We understand that many of our guests, especially business travelers, have specific schedules and expectations regarding available amenities. Your comments regarding the conflicting information received from our staff are particularly concerning, and we will address this internally to ensure consistency and clarity in communication. We strive to create a welcoming environment that accommodates the needs of all our guests, and your feedback on our fitness center and pool hours will be taken into consideration as we assess our services moving forward. Thank you for your understanding, and we hope to have the opportunity to welcome you back in the future. Best regards, Novotel Cotonou Orisha
Гость
Дата заезда дек. 2024 г.
Поездка с друзьями
8.0/10
Очень хорошо
Дата отзыва 29 янв. 2025 г.
We really enjoyed our stay there, as the grounds were well manicured, and the staff was warm and welcoming. The beds were very small, though (twin beds), and the AC didn't work too well. The bathroom is also strange, as the bed sits next to the sink with no privacy. The pool area is very nice, and the pool and bar staff are very attentive. Christopher from the bar made us taste some of the local liquors and was very professional. The food was absolutely delicious, as the seafood pasta was creamy and cooked perfectly!
Перевод
6/8
Ответ от объекта размещения: Dear The World is My Oyster, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our well-manicured grounds and the warm service from our staff, particularly Christopher from the bar. Your compliments about our food, especially the seafood pasta, are greatly appreciated. We acknowledge your feedback regarding the bed size and we take the opportunity to inform you that our bed our king size bed. Your insights are valuable as they help us improve our guest experience. We hope to welcome you back in the future for another enjoyable stay. Best regards, Novotel Cotonou Orisha
Гость
Дата заезда апр. 2025 г.
Другое
8.0/10
Очень хорошо
Дата отзыва 13 мая 2025 г.
I visited Novotel with my family, and while the ambiance was lovely, it was the food that absolutely stole the show. From the very first bite, we knew we were in for something special. Every dish we tried was a beautiful balance of flavor, freshness, and presentation. The meals were thoughtfully crafted, with rich tastes that showed off both local and international influences. I couldn’t quite remember the name, but I had one of their vegetarian specials, and it was a wonderful, mouth-watering experience. The flavors were so rich and satisfying, it didn’t even feel like a “meat-free” option, it was just delicious, period.
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Rich2W
Дата заезда окт. 2024 г.
Бизнес-путешественник
10/10
Превосходно
Дата отзыва 21 нояб. 2024 г.
The hotel was great! The staff were welcoming and supportive even though we didn’t speak French. We came with 12 team members from the US and we all had a great experience. Highly recommend. It s close to the beach, restaurants, bars and other local attractions.
Перевод
Ответ от объекта размещения: Dear M. Richard, We very much appreciate your comments regarding your stay with us at Novotel Cotonou. It is always a pleasure to receive positive feedback. W will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We were very glad to have you and the whole team with us here. We enjoyed your presence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The management.
Гость
Дата заезда сент. 2024 г.
Другое
10/10
Превосходно
Дата отзыва 16 окт. 2024 г.
At Novotel Cotonou Orisha an exceptional experience is waiting for... with their beautiful rooms...,,😍 their daily buffet... Sunday brunch... their swimming pool..., 🤩 and their high quality of customer care... all that you need to spend a magical stay...
Перевод
Ответ от объекта размещения: Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour parmi nous. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Nordine AMRANI Directeur Général des hôtels.