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Overall property was in poor condition and interior room was filled with used broken down furniture. Bath tub was covered with rust and dirty. Floors need new carpet and tile/linoleum. Just overall poor condition. Oh and window treatments covered in dripping stains.
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Mary
Гость проживал в февр. 2024 г.
Другое
2.0/5
Опубликовано 29 февр. 2024 г.
This was nothing close to what I expected from viewing the website photos. The “lounge” is Spartan. Rather than the cozy tables and chairs you see in the pictures, there are only two chairs. It cash accommodate exactly 3 people if one is willing to sit in a desk chair. An old inn can be shabby chic. This inn is clean and shabby. It needs a makeover.
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Jim
Гость проживал в февр. 2024 г.
Другое
2.0/5
Опубликовано 26 февр. 2024 г.
Older hotel in dire need of renovation. Clean newer carpet. Old tub with some rust at base. Ceiling tiles with rusty rails . Furniture old and scuffed up. Not the best choice I have ever made.
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Patrick
Гость проживал в февр. 2024 г.
Другое
1.0/5
Опубликовано 20 февр. 2024 г.
This hotel refuse to cancel the reservation when contacted 15 minutes following the reservation being made by error - which I believe was a system problem. The reservation was booked as nonrefundable, which was discovered when a credit card alert was received on my iPhone. Despite immediately contacting ******* about the error, and multiple times, the reservation was never cancelled. The reservation was made more than two months prior to the travel planning so there was no time issue. AVOID THIS HOTEL is my recommendation. From my perspective, the customer service is unacceptable. As a closing note, I have consistently found the customer service at ******* to be polite but useless and ineffective for addressing concerns about bookings or complaints about service.
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Vilma
Гость проживал в февр. 2024 г.
По делам
4.0/5
Очень хорошо
Опубликовано 13 февр. 2024 г.
Convenient location to Emory. Motel style hotel. Friendly staff. No cleaning service available unless you stay 3 nights.
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Verified traveler
Гость проживал в янв. 2024 г.
Другое
5.0/5
Превосходно
Опубликовано 29 янв. 2024 г.
We enjoyed the overnight stay, close to Emory Hospital for an early appointment.
Would stay again, just wish it was less costly for the patients.
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Joseph
Гость проживал в янв. 2024 г.
Другое
4.0/5
Очень хорошо
Опубликовано 25 янв. 2024 г.
Very convenient to Emory Village, Virginia Highland. Good location and price. Robert is a real asset to the property. He was very accommodating and helpful with information after we arrived on an early flight from Florida.
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Lizabeth
Гость проживал в янв. 2024 г.
Другое
4.0/5
Очень хорошо
Опубликовано 23 янв. 2024 г.
Check in process was easy. The room was clean and comfortable. The extra locks in the door made me feel safe, even though it’s a motel so the door leads to the outside, not a hallway. They should not claim they serve breakfast. Plastic wrapped danishes ( like you’d get at 7-11, that don’t go bad for months) and a kind bar and coffee are not a breakfast. It would be nice to have two bars of soap in the room. One for the sink and one for the shower. I’d recommend even a small upgrade on the TP. I noticed the Atlanta airport bathroom TP was thicker. It was clean, safe, warm (it’s 35 degrees out) and fairly quiet.
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Rodney
Гость проживал в февр. 2024 г.
Семья
4.0/5
Очень хорошо
Опубликовано 18 февр. 2024 г.
Great location for walking to Emory University campus. Easy pick-up spot for Uber.