Comfort Inn Garner Clayton I-40

The hotel manager, Mr. Matos is the most professional and caring agent I have ever encountered. His attention to every detail of your stay makes you feel like you are family.

Our check in attendant was wonderful. Mr. Mateo was so welcoming and cheerful. The room furniture was very dusty, but the bed was comfortable.

We stayed overnight on Christmas. They gave us each a complimentary bottle of water with a cookie. No complaints about the hotel or service. Clean, quiet, decent breakfast, good value, comfortable beds. Only complaint is there could be better signage to direct you to how to get there once you are on the road it is located.

The hotel was clean and updated, the registration clerk was friendly and helpful with our checkin. The room was spacious and smelled clean the double Queen beds were comfortable. Complimentary breakfast had hot food with a variety of breakfast favorites. I would definitely stay here again.

When we checked in, we were greeted by a cockroach. The next day, I asked housekeeping to remove our breakfast trash to avoid critters. When we came back later that night, the trash was still there. Attempted to get a cup of coffee the next morning and it was ice cold signifying that the coffee was old. Requested to talk to a manager twice and never received a call or email. The general manager emailed me after I submitted a review and refuted my concerns versus apologizing and taking accountability. We will not book this hotel again.

The place is safe and quiet. The staff excellent. If you need somehing ask for mr. MATOS

The staff was extremely nice and helpful. The breakfast was good and our room was huge and very nice.

Toilet was clogged so the night clerk handed us a plunger and said good luck. Room stank of cigarettes. The carpet between the beds was wet where the fridge defrosted. After several complaints finally got moved next door with wet carpet as well. Halls stank of **** the next day.

Customer service somewhat ok. Property is in terrible shape halls dirty, stairs smell of cigarettes and beer cans laying around. Loud noises all night long. Will never stay here again. It’s not priced correctly and wouldn’t pay $60 a night much less $125 as we did. Disgusted!