Честные отзывы об отеле Novotel Glasgow Centre от реальных посетителей
8.4/10
Очень хорошо
Отзывов: 82
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Честные отзывы
Местоположение8.4
Удобства8.2
Сервис8.3
Чистота8.7
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Все отзывы(82)
Положительные отзывы(73)
Отзывы с фото/видео(14)
Понравилось(24)
Отличный сервис(20)
Отличные номера(16)
Удобное расположение(10)
В центре(9)
Замечательный завтрак(6)
Подходит для детей(5)
Очень хороший тренажерный зал(3)
Отрицательные отзывы(9)
Helen CJ
Стандартный двухместный номер с двумя небольшими двуспальными кроватями
Дата заезда июля 2025 г.
Семья
Отзывов: 2
7.0/10
Дата отзыва 24 авг. 2025 г.
Lovely room for a family of four. The front desk staff were very helpful, but unfortunately, none of them mentioned that the hotel offers a free gym and steam room/spa for guests. I only found out about this after checking out, which was a shame.
Our experience with breakfast wasn’t great. On the first day, we waited around 20 minutes for two fried eggs—one of which came overcooked and the other undercooked with a runny center. On the last day, they had already run out of croissants more than an hour before breakfast ended. Also, there were no signs indicating the availability of chocolate powder for hot chocolate, so I didn’t realise it was there until our final morning.
Additionally, the hotel advertises a free drink when signing up for membership. I scanned the QR code and signed up on the first day, but there were no instructions on how to claim the drink, so I never got to use it.
Перевод
Daniel Francis
Классический семейный номер с 1 двуспальной кроватью и 2 односпальными кроватями
Дата заезда апр. 2025 г.
Семья
Отзывов: 1
3.5/10
Дата отзыва 11 июня 2025 г.
Avoid this one, many better hotels in the area.
There was blood on the sheets on check in, we asked for the sheets to be changed only to find in the morning they had just turned the sheets over. Have no faith that the sheets or towels were actually changed at all after the previous occupants.
I put in a formal complaint both with the hotel and directly with Accor and over two weeks later have still not had a reply from the manager I spoke to at check out.
Перевод
Ko Felix
Стандартный двухместный номер с двумя небольшими двуспальными кроватями
Дата заезда мар. 2025 г.
Семья
Отзывов: 39
8.5/10
Очень хорошо
Дата отзыва 17 апр. 2025 г.
Lovely hotel in the midst if glasgow city. Close to many amenities too
Перевод
Ответ от объекта размещения: Hey, Thank you for the amazing feedback.We are so thrilled to see you had a memorable stay.It is always a pleasure to welcome you back in the future.Kind Regards Julie
Venkatesh Thadiveeran
Стандартный двухместный номер с двумя небольшими двуспальными кроватями
Дата заезда янв. 2025 г.
Семья
Отзывов: 2
7.0/10
Дата отзыва 23 февр. 2025 г.
Stayed for one night. The room was spacious enough, and the hotel is conveniently located near food places.
Перевод
Gautam
Стандартный двухместный номер с двумя небольшими двуспальными кроватями
Дата заезда июля 2025 г.
Семья
Отзывов: 2
7.5/10
Дата отзыва 20 авг. 2025 г.
I recently stayed at a centrally located Novotel in Glasgow, which was ideal for those travelling by public transport. The convenience of the location, however, was offset by a few shortcomings. As a popular tourist destination, the hotel would benefit from offering a travel desk or complimentary tour services to assist guests in exploring the city. Additionally, the limited options for children's entertainment could be improved with a safer and more extensive play area. Lastly, the absence of room service was disappointing, particularly given the expectation of responsive guest services. On a positive note, the location is a big plus, but the hotel needs to step up in providing more vegetarian breakfast options to cater to the growing number of vegetarian and vegan guests
Перевод
Sadan
Стандартный двухместный номер с удобствами для лиц с ограниченными возможностями в ванной
Дата заезда июля 2025 г.
Семья
Отзывов: 1
9.5/10
Потрясающе
Дата отзыва 18 авг. 2025 г.
Hotel is about 10 mins walk from the city center, it was very clean and comfortable. I would recommend the hotel.
Перевод
Rex
Стандартный двухместный номер
Дата заезда июля 2025 г.
Бизнес-путешественник
Отзывов: 1
4.5/10
Дата отзыва 8 авг. 2025 г.
I went into the hotel thinking it was booked with Novotel hotel, but as soon as I go in, I was told by the receptionist that they have been over booked and they shifted me to Ibis hotel, which was unacceptable.
Перевод
Ответ от объекта размещения: Dear Rex,Thank you for your feedback. We sincerely apologize for the inconvenience you experienced due to the overbooking situation. We understand how disappointing this must have been and appreciate your understanding in this matter.Best regards,JaniceNovotel Glasgow Centre
Cherrrrrrry
Классический семейный номер с двуспальной кроватью и небольшим диваном-кроватью
Дата заезда мар. 2025 г.
Семья
Отзывов: 2
8.5/10
Очень хорошо
Дата отзыва 12 апр. 2025 г.
Good to stay and only 10 minutes walk to the city centre
Перевод
Ответ от объекта размещения: Hello Cherrrrrrrry, Thank you for your review and choosing to stay with us. We are delighted you had a lovely time. Kind regards Janice
Paul.C75
Стандартный двухместный номер с двумя небольшими двуспальными кроватями
Дата заезда июня 2025 г.
Семья
Отзывов: 5
8.0/10
Очень хорошо
Дата отзыва 31 июля 2025 г.
Location not in the city centre but still OK as very close to the bus station. A very small car park underneath but reasonable price (£8/24 hrs, without multiple entries). Luckily it's not under heatwave....the air-con is very weak but provided with an electric fan (I believe the hotel also realise this point). Ventilation inside toilet and bathroom also very very weak. I didn't try any other facilities so there is no comment. Staff are nice. The room is adequate size.
Перевод
Ответ от объекта размещения: Dear Paul.C75,Thank you for sharing your feedback regarding your recent stay. We appreciate your understanding of our location and the convenience it offers to the bus station. We acknowledge your concerns regarding the air conditioning and ventilation in the bathroom; your comments are invaluable as we continuously strive for improvement. It is encouraging to hear that our staff made a positive impression and that you found your room size adequate. We hope to welcome you back in the future for an even better experience.Best regards,JaniceNovotel Glasgow Centre
ralts2001
Стандартный двухместный номер
Дата заезда мая 2025 г.
Семья
Отзывов: 2
10/10
Превосходно
Дата отзыва 15 авг. 2025 г.
Great shower, good bed. Children's meals were excellent. Overall great experience and will be back one day.
Перевод
Ответ от объекта размещения: Dear ralts2001,Thank you for your kind feedback. We're delighted to hear you enjoyed the shower, bed, and children's meals. It's wonderful to know you had a great experience and we look forward to welcoming you back in the future.Best regards,JaniceNovotel Glasgow Centre
Гость
Стандартный двухместный номер с двумя небольшими двуспальными кроватями
Дата заезда мая 2025 г.
Поездка с друзьями
Отзывов: 1
8.5/10
Очень хорошо
Дата отзыва 15 июня 2025 г.
Friendly staff
Very clean , but the carpet need to be changed , it is rather old . Every things else is perfect
Перевод
Ответ от объекта размещения: Dear Guest,Thank you for your kind words about our friendly staff and cleanliness. We appreciate your feedback regarding the carpet and will take it into consideration as we continuously strive to enhance our guests' experience.Best regards,JaniceNovotel Glasgow Centre
Гость
Стандартный двухместный номер с удобствами для лиц с ограниченными возможностями в ванной
Дата заезда апр. 2025 г.
Бизнес-путешественник
Отзывов: 4
10/10
Превосходно
Дата отзыва 9 мая 2025 г.
Amazing location right in the centre of Glasgow. The pillows were absolutely extremely. Very helpful staff.
Перевод
Ответ от объекта размещения: Hello, what can I say, your review made my day. Thank you for taking the time to add this to the website. Kind regards Janice
Гость
Стандартный двухместный номер с двумя небольшими двуспальными кроватями
Дата заезда мар. 2025 г.
Поездка с друзьями
Отзывов: 1
7.5/10
Дата отзыва 2 мая 2025 г.
Didn’t change the bed sheets when we went out during the day; we made sure to remove the sign that skipped cleans from the door because my friend had a nose bleed so we wanted the sheets changed. Came back to the room and her sheets hadn’t been changed but instead the bed was made.
Service was fairly slow but friendly nonetheless.
Food was great though.
Перевод
Ответ от объекта размещения: Hey, Thank you for taking the time to leave us feedback.We are deeply sorry for the shortfalls you encountered this is certainly not the experience we want you to encounter.We are keen to discuss this more and get this resolved for you, if you could kindly reach out.Kind Regards Julie
Гость
Классический семейный номер с 1 двуспальной кроватью и 2 односпальными кроватями
Дата заезда мар. 2025 г.
Семья
Отзывов: 1
7.0/10
Дата отзыва 5 июля 2025 г.
The price was affordable. Basically room was clean. The shower was not working and the hotel arranged to have shower in am unbooked room.
Перевод
Ответ от объекта размещения: Dear Guest,Thank you for your feedback. We apologize for the inconvenience caused by the shower issue during your stay. We appreciate your understanding as we arranged an alternative for you. Your comments are valuable to us as we strive to improve our services.Best regards,JaniceNovotel Glasgow Centre
Saurabh
Классический семейный номер с 1 двуспальной кроватью и 2 односпальными кроватями
Дата заезда мар. 2025 г.
Семья
Отзывов: 1
8.5/10
Очень хорошо
Дата отзыва 16 апр. 2025 г.
Overall a good stay . Ideally situated in the city centre. Couldn’t have asked for a better location .One of the lift wasn’t working which meant the entire pressure came upon one single lift and stairs weren’t accessible. Moreover we had luggage. Swimming pool isn’t there but a gym and sauna facilities are available. The staff is friendly. Breakfast was good. Overall recommended.
Перевод
Ответ от объекта размещения: Hey, Thank you for taking the time to leave us some feedback.We are so thrilled you enjoyed most aspects of your stay and we are deeply sorry for the shortfalls you encountered.I can assure you this will certainly be taken into consideration for future improvement.It is always a pleasure to welcome you back in the future.Kind RegardsNovotel, Glasgow