Отзывы об отеле Gem Langham Court Hotel

Ответ от объекта размещения: Dear Guest, Thank you for sharing this positive feedback of your experience at Langham Court Hotel. We are delighted that you enjoyed your stay with us. It is great to know that you found our staff to offer a great service in a friendly and professional way. We also appreciate your feedback about the fridge in the room, which will be considered for future improvements. Thank you for staying with us and we very much look forward to welcoming you again at our our hotels. Kind regards,Gem Guest Relations Team

Ответ от объекта размещения: Dear Guest, Thank you very much for sharing your wonderful feedback about your recent experience with us at the Langham Court Hotel. We are glad that you have found our facilities and services as excellent. Gem Hotels' values put customer satisfaction as top priority and we are committed to deliver excellent services to our guests. Guests like you make our job wonderful! We thank you once again for choosing to stay with us and we hope to have the pleasure of welcoming you back soon.Warm Regards,Gem Guest Relations Team

Ответ от объекта размещения: Dear Guest, Thank you for scoring us after your stay with us at the Langham Court Hotel and our team looking forward to welcome you back in the future.Kind regards,Gem Guest Relations Team

Ответ от объекта размещения: Dear Guest, Dear Guest, Thank you for your kind words after your recent stay at Gem Hotel. We are very happy to hear that you enjoyed your stay with us and would be happy to welcome you back to our hotel soon! Kind regards,Gem Guest Relations Team

Ответ от объекта размещения: Dear Guest, We very much appreciate your comments regarding your stay at the The Gem, and for taking the time to complete a guest survey. It is always a pleasure to receive such positive feedback, and we will share your comments with our team. We are so pleased to learn that everything exceeded your expectations and you went home with many special memories. Thank you again for sharing your experience, and we look forward to welcoming you back to The Gem very soon.Kind regards,Gem Guest Relations Team

Ответ от объекта размещения: Dear Guest, Thank you for taking the time to tell us about your stay at The Langham Court Hotel. We were disappointed to read that you were not completely satisfied with your stay due to the size of the room and hard mattresses. Please allow us to apologize for any inconvenience caused and we just want to let you know that the hotel has different type of rooms available and their size and design vary from room to room. We are always happy to receive any request or preferences from our guests and we will always try as much as we can to meet all of them. On the positive side, we are pleased that our location was perfect for your stay. We hope your experience will not deter you from visiting us again and we look forward to welcoming you back to the hotel.Warm regards,Gem Guest Relations Team.

Ответ от объекта размещения: Dear Guest, Thank you for taking the time to complete our online review following your recent stay at the Langham Court Hotel. We are delighted that you enjoyed your stay overall and thank you for your additional comments, which have been noted and passed to the relevant team to review and action. Please accept our apologies for any inconvenience and discomfort which may have been caused. We hope that you will consider staying with us on another occasion at Langham Court or at our other Gem properties, when we hope that you will be fully satisfied.Kind regards, Gem Guest Relations Team

Ответ от объекта размещения: Dear Guest, Thank you for sharing your feedback with us. We are sorry to see your stay did not quite live up to expectations -please do let us know in future as we would have loved the opportunity to resolve this for you. We hope that we can welcome you back and really wow you in future!Kind regards,Gem Guest Relations Team

Ответ от объекта размещения: Dear Guest, Thank you so much for taking the time to leave such a positive feedback out for us after your stay with us. We are glad that we exceeded your expectations and your stay with us was enjoyable. The team look forward to welcoming you again in the future.Kind regards,Gem Guest Relations Team.