Gran Hotel Inglés - the Leading Hotels of the World: отзывы

酒店設施完善～服務周到～親切熱情～ 值得提的是洗護用品：歐舒丹的～yyds 服務人員還貼心的夜床服務並送上歐舒丹的護手霜～很不錯～ 房間有贈送免費的礦泉水～ 唯一不足就是從酒店出來通往路邊的街道一股尿騷味…十分噁心～（酒店大門在巷子裏面）

我們定了兩間房，第一個房間床單很臟，換了一個房間地面又是臟的。第二個房間的燒水壺裡麪的水是上一個房間留下的也沒清理。總之衞生很差，酒店大堂挺漂亮。

酒店環境很好，復古文藝，房間乾淨，舒適，床墊枕頭非常舒服，早餐服務很棒，一次不錯的體驗。

很美很漂亮的飯店 地點好 服務超佳 非常喜歡

太小太小了

The staff went above and beyond to make our stay comfortable. The rooms were gorgeous. A super great shower, which is often hard to find in a hotel! Being there on Christmas, they had festive decorations, a candy bar, and lots of treats left for us. Breakfast was lovely, the gym was small but nice and the beds were so cozy. The location was extremely convenient. We didn’t want to leave!

It is a great boutique hotel with a small staff who you feel you get to know over the stay.

I visited this property five years ago and loved it so much that I wanted to return. It did not disappoint! The layout of the hotel is very warm and welcoming with beautiful tables and couches around. An excellent bar sits at the back. The Front Desk staff were very attentive and responsive to my needs, my room was large with every imaginable amenity and a beautiful claw tub. The hotel is close to all the major sites and museums (walking distance). It is difficult now to leave such a wonderful place - I recommend breakfast each day in the hotel (magnificent) and the bar serves the most cold and tasty cosmo I ever had! No detail was left unattended. I can’t wait to return. Gracias!

Clean and modern property in an excellent location in the heart of Madrid. Exceptional hospitality.

Very attentive staff in a beautifully restored boutique hotel in a fun part of Madrid. Walkable to most attractions like the Prado and royal palace and also the train station for quick trips to Toledo or a hop to Barcelona. Located on a quiet-ish side street. I stayed here with my wife and 2 young kids in a suite comprised of 2 adoining rooms. Accomodations were comfortable and the bathrooms were clean and renovated well. A few small negatives like a broken minibar didn't take away from the overall experience. Highly recommended for a city break, especially for Americans who are new to Madrid.

The staff is impeccable! So kind, efficient and helpful. The service was top notch and really made our stay enjoyable! They seem to like their work and have a positive demeanor. The room amenities were excellent! The food in the restaurant and lounge was also very good. Great location. All in all a wonderful experience.

Amazing hotel, amazing staff, and an amazing location. Could not have gone better.

The hotel was beautiful, clean and central, but every member of staff were just outstanding. Huge thank you to everyone.

This hotel proves the adage that a caring staff can make the difference between a good stay and a flawless one. From our early morning check in with Javier, who proved to be a great ambassador for the hotel and anticipated our every need, to the smiling and charming Prince who was aptly named. Our concierge team went above and beyond to the point of running up a hill to procure us a taxi and recommend the best tapas bars in the city. The attention to detail in this hotel is second to none. The exuberance of our bartender Emmanuela ensured that we returned for our nightly cocktail. In summary this hotel is first class.