Отзывы об отеле Rija Old Town Hotel

Ответ от объекта размещения: Dear Leonid Kolyagin,Thank you for your feedback and for staying with us. We’re glad you found our location convenient and the room well-equipped for your stay.We appreciate your comment about the water and tea set — it's helpful and will be taken into consideration.We hope to welcome you back on your next visit to Tallinn!Best regards,Olena KryvonosovaAdministratorRija Old Town Hotel

Ответ от объекта размещения: Dear Guest,Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed our location and found our reception staff to be friendly. However, we deeply regret that the cleanliness and maintenance of your room did not meet your expectations. We sincerely apologize for the issues you experienced, including the window, dust, and cleanliness concerns. This certainly does not reflect the standard we aim to provide.Please rest assured that we are addressing these issues with our housekeeping and maintenance teams to ensure a better experience for our future guests. We truly appreciate your valuable comments and hope to have the opportunity to welcome you back in the future, with improvements made to your satisfaction.Best regards,Anastasia SuboteiFront Office ManagerRija Old Town Hotel

Ответ от объекта размещения: Уважаемый гость,Спасибо за ваш замечательный отзыв! Мы так рады слышать, что вам понравилось ваше пребывание и вы нашли наше местоположение идеальным для исследования Старого города. Ваша рекомендация много значит для нас!Мы надеемся приветствовать вас снова для еще одного прекрасного пребывания в будущем.С наилучшими пожеланиями,Анастасия СуботейМенеджер службы приема и размещенияRija Old Town Hotel

Ответ от объекта размещения: Dear Amy_17,Thank you for your lovely review! We're so glad you enjoyed the view of St. Olav Church and the delicious breakfast with its variety of options. We understand the challenge of navigating cobblestones with wheeled bags and will definitely take that into consideration for future guest recommendations. We hope to welcome you back soon!Best regards,Anastasia SuboteiFront Office ManagerRija Old Town Hotel

Ответ от объекта размещения: Дорогой yokoyama, Большое спасибо за ваши добрые слова! Мы очень рады слышать, что вам было комфортно и вы наслаждались нашими номерами, удобствами и завтраком. Замечательно знать, что мы оправдали ваши ожидания, и мы рады приветствовать вас снова во время вашего следующего визита. Ваш отзыв очень много значит для нас, и мы с нетерпением ждем возможности предоставить вам еще один прекрасный опыт. С наилучшими пожеланиями, Анастасия Суботей Менеджер службы приема и размещения Rija Old Town Hotel

Ответ от объекта размещения: Dear Guest,Thank you for your valuable feedback! We're glad to hear you enjoyed the varied breakfast and found our staff friendly. We apologize for the lack of a view in your room, and we appreciate your understanding regarding the room choice. For your next stay, feel free to let us know your preferences, and we'll be happy to assist in finding a more suitable room!Best regards,Anastasia SuboteiFront Office ManagerRija Old Town Hotel

Ответ от объекта размещения: Dear PORNTHEP,Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your stay in Tallinn's Old Town and appreciated our services and breakfast. It's great to know that you had such a positive experience. We hope to welcome you back again during your next visit to Tallinn!Best regards,Anastasia SuboteiFront Office ManagerRija Old Town Hotel

Ответ от объекта размещения: Dear Wonmyeong,Thank you for your kind feedback! We're so glad you enjoyed the breakfast. We hope to welcome you back for another pleasant stay soon!Best regards,Anastasia SuboteiFront Office ManagerRija Old Town Hotel

Ответ от объекта размещения: Dear guest,Thank you very much for your detailed feedback. We’re happy to hear you enjoyed our convenient location and appreciated the warm service from our breakfast team.We’re sorry to learn that your experience at reception did not meet your expectations. Please rest assured that we take your comments seriously and will address this internally to improve our hospitality.We’re also glad that the room size worked well for your solo trip, even if it was a bit smaller than expected.Your insights are truly valuable to us, and we hope to have the opportunity to welcome you back for an even better stay.Warm regards,Anastasia SuboteiFront Office ManagerRija Old Town Hotel

Ответ от объекта размещения: Dear Guest, Thank you for sharing your experience with us. We're sorry to hear that the room size did not meet your expectations and that you found it inconvenient for two guests. We understand how important comfort and space are during a stay, and we regret any discomfort this may have caused.Your feedback regarding the room and bathroom layout is appreciated, and we will certainly take it into consideration as we continually look for ways to improve our guest experience.We hope to have the opportunity to welcome you again in the future and provide a stay that better meets your expectations.Warm regards,Agnese Quality specialist

Ответ от объекта размещения: Dear Guest,Thank you for your thoughtful review! We're glad to hear that our staff could assist you with extra comforts and travel arrangements during your stay. Your well-being is important to us, and we’re always happy to help however we can.We appreciate your feedback regarding the room layout and space limitations. We understand how important convenience is, and we’ll take this into consideration for future improvements.We hope to welcome you back for a more comfortable stay next time!Best regards,Anastasia SuboteiFront Office ManagerRija Old Town Hotel

Ответ от объекта размещения: Dear Guest User,Thank you for taking the time to tell us about your experience at Rija Old Town Hotel..Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Rija Old Town Hotel, and if we can be of assistance to you, please contact us directly .SincerelyAgneseQuality specialist

Ответ от объекта размещения: Dear guest,Thank you very much for your kind words. We’re glad to hear that you enjoyed your stay with us, especially the location and facilities. It would be a pleasure to welcome you again in the future if you visit Tallinn.Best regards, Anastasia Subotei Front Office Manager Rija Old Town Hotel

Ответ от объекта размещения: Dear Joaquin J.,Thank you for taking the time to tell us about your experience at Rija Old Town Hotel..Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Rija Old Town Hotel, and if we can be of assistance to you, please contact us directly .SincerelyAgnese Quality specialist