SureStay Plus Hotel by Best Western Tempe University

都很不錯～前台態度很好。離公交車站近，可以坐免費公交線Earth去中心地區和ASU，早餐也不錯，最喜歡培根🥓配土豆🥔

Adjacent rooms smelled like **** so it was no enjoyable for a family. The lock on the bathroom door was broken. The shower head was broken. The couch was stained and the upholstery was in bad shapes and looked like hair was growing out of the couch. I did not allow anyone to sit on the couch. I paid $300 for one night and the place was not worth it.

Upon check in room was filthy Asked for new room was told they were sold out They put in for a room clean next day Never happened Called again they put in another room clean never happened My room was filthy entire stay Asked for utensils ; pots & pans For kitchen they had none Waste of food I brought to cook Upon check out complained to manager Alma who said she would get back to me sane day 3 days of leaving messages no return call Finally I got apology that she’s been busy but would contact her supervisor Shelly about compensation. I also had E mailed Shelly 2 times no response . Finally got a call from Alma they would refund me 1 night REALLY ???? Terrible stay , terrible customer service Would definitely not recommend

The construction at this property does not stop. Came back from working 12 hours, tried to relax but the construction/ renovations are going on past 8:00 pm. Dirty. Stayed 5 days house keeping came once to change towels. No trash removal. Old food / ice cream left in fridge from previous guest.

Dirty and desk guy said there was another $200 deposit that doesn’t get refunded for 3-5 days after the stay???

Stayed one night it was cold and raining heater didn't work, floors were dirty and sticky, was a gap in the door around the lock, definitely over priced

My stay was Absolutely Amazing. The staff was awesome. More amenities than I anticipated. Can't say enough. I will definitely be staying here in the future. 💕

The room interior needed a terminal clean and updating. Towels are scratchy. No free internet is really offered because it doesn't work, needs a carrier repeater for big 3 carriers. Door seals and caulking of the rooms. Modern lighting and new plugs for the accessories, they're worn out!

The hotel was in a state of general disrepair. It needs a remodel, new paint, new furniture, a general facelift. Location is fine and the 1 bedroom units are a plus, except the sofa bed was the most uncomfortable ever... The free breakfast was another plus, but don't expect too much, and the coffee was not good all. (But there is a coffee place across the street) All-in-all this is a C+ property priced like a B property.....$700 total for a 3 day weekend stay....