Кентукки, США: отели категории 3 звезды

NICE LOCATION, NICE SPACIOUS ROOM, WE LOVED THE HAPPY HOUR AND APPETIZERS AND JUST A BEAUTIFUL PLACE TO STAY. VERY COMFORTABLE BED (PILLIOSW NOT SO MUCH) SHOWER GOT REALLY HOT WHICH WE REALLY APPROECIATED. ONLY ISSUE FOR US IS THAT WE DID HAVE A PET SMELL THAT WAS UNBEARABLE AT TIMES BUT THEY SAID THEY DONT BELIEVE OUR ROOM HAD A PET IN THERE BEFORE OUR STAY. I HAVE BAD ALLERGIES AND SNEEZED ALL NIGHT LONG

The hotel was very good. My only complaint is that the water, for a shower at 9:00pm at night, was barely room temperature. Was very disappointed for such a nice hotel in every other way. Would reconsider staying again if it was in colder weather. I certainly hope that was an exception and not the norm. Breakfast was also somewhat disappointing. No half and half (only Coffee-Mate) and no butter, only whipped margarine. Seemed pitiful. The hot food was marginal. The baked goods (I had a croissant, and my husband had a cinnamon scone) were phenomenal though. I hope you continue with those as they made up for the other food. Also, Jasmine (our stay 10/11) was extremely helpful. She was clearly very busy working but when I asked if she had time for a question, she didn't look annoyed at all or miss a beat. She answered my questions with a great attitude. I then asked for directions, and she actually walked me outside so she could point out where to walk, along with sharing landmarks along the way so I could be confidant in where I was going. She is definitely an asset to your hotel as her hard work, knowledge and great attitude really shone. If I lived locally, I'd love to hire her with those stand-out qualities which seem hard to find these days.

Это был действительно хороший, уникальный отель! Номера меньше, чем я думал, но все равно хорошие и удобные. Кровати были очень удобными. Ресторан на 18 этаже — это ресторан более высокого класса с деловым повседневным дресс-кодом. Мы не знали этого и поднялись, чтобы посмотреть его, и были встречены небольшой грубостью со стороны сотрудницы. Мы были одеты очень повседневно для путешествия, но когда мы попросили показать нам меню, чтобы узнать, хотим ли мы поесть там, она сказала: «Если вы можете себе это позволить». Возможно, она шутила, но это было непрофессионально. В остальном персонал был очень милым. Регистрация была очень загруженной, и пришлось ждать около 15 минут, но персонал извинился за ожидание, дружелюбный и услужливый.

We’ve stayed here before and we really like this hotel! It is decorated in a beautiful modern design, always clean, always friendly and helpful staff. It is very close to restaurants, grocery stores, etc. Erlanger has about anything you could want from a smaller city without the crazy traffic. But you’re close enough to Newport, Covington, Cincinnati that it’s a fairly quick drive anywhere in the metro area. Breakfast has many hot items to choose from. Very nice hotel and we will very likely stay there again in the future.

Nice hotel that offers well. It is not in a ”bad” part of town, in itself, but it also felt a little more industrial around it than expected. У него нет отличного ”готельного запаха”, который обычно связан с хлориной или уборщицами. Услуги были хорошие, и комната была чистая. Кто-то попнул на стороне бассейна, когда мы приехали, хотя это не была какая-то вина отеля. Он был быстро закрыт на ночь и вновь открыт на следующее утро. Служба была дружелюбна, и мы не можем сказать, что там были какие-то реальные улитки. Было немного странно, что мы забронировали номер с королевской кроватью и вытаскиваем диван для 4 человек, но, прибыв в комнату, не было ни подушки, ни подушки для вытаскиваемого дивана. Нам пришлось просить о льняной, и она была быстро доставлена в нашу комнату, просто казалось, что мы четко забронировали номер для 4 человек и не имели льняной для него.

✔ Friendly and helpful staff • Staff and service often receive some of the highest marks in reviews, with many praising courteous, accommodating employees.  ✔ Clean and comfortable rooms • Most reviewers say rooms are clean, comfortable, and quiet — many appreciate the proximity to the airport without hearing aircraft.  ✔ Good value for price • Particularly for short stays (e.g., before/after flights), travelers often say it’s a good value.

The set up was strange but the room and bathroom were nice and spacious. The parking was very tight. I was afraid I would not have a spot when I got back from the Reds baseball game there were only a few spots left and very very tight parking spots. I would probably not book again there because of the parking situation which is a shame because I liked the room!

We had a good stay. Be sure to take your complimentary voucher down to breakfast if you purchased it as part of your stay because this will be required before you ca get your breakfast. The breakfast was reasonable. There was a good selection but some of the food was overcooked, so hard sausages. Anna at the front desk was really helpful and gave us a recommendation of where to eat. It would be really great if there was more water in the room.

We absolutely loved our stay at Staybridge Suites Lexington South. Everything was spotless from the moment we walked in — super clean rooms and common areas. The location was convenient and peaceful, close to everything we needed without being in the middle of chaos. The staff was incredibly kind and helpful every step of the way, and you could tell they genuinely cared. The amenities were top-notch — the kitchen in the suite was fully stocked with everything we needed, and the free breakfast was actually good (not just filler). We felt right at home, and it was perfect for our family. Would 100% stay here again and recommend it to anyone traveling through Lexington.